Information Technology Professionals

With technology changing so rapidly and society relying on it to manage their lives and businesses, it is not surprising that IT companies are experiencing greater liability risk for the work they perform and the products they supply.


Information Technology (IT) professionals and businesses can be liable for advice or the services that they have performed that cause financial loss to a third party.

Information Technology Liability Insurance is specifically designed for the Information Technology consulting market. It offers Professional Indemnity and Broad Form Liability cover under the one combined policy. This is designed to mitigate the legal uncertainty that exists over whether IT people and organisations are providing a “product” or “service”. A service such as advice is a Professional Indemnity issue and the supply of a product is a Products Liability issue.

We are able to arrange an Information Technology Liability policy for many different general and specialist people and organisations including:

IT and Telecommunications

  • Computer and equipment manufacturing
  • Electronic components and accessories manufacturing
  • Integrated circuit manufacturers
  • Network / Hardware manufacturers

Software Development

  • Pre-packaged software
  • Operation systems
  • Network software
  • Databases
  • Application software and tools
  • Mobile phone and tablet applications
  • Computer programming
  • Shrink-wrapped software

Telecommunication Services

  • Internet Service Providers
  • Application Service Providers
  • Helpdesks
  • Web hosting, data centres and ancillary services
  • Wireless communication and messaging services
  • Network consulting and support services

Information Technology Services

  • Data processes and system integrators
  • Data storage and retrieval services
  • Computer consultants and systems analysts
  • Computer maintenance and repair
  • IT outsourcing and facility managers
  • Value added retailers
  • Other computer related consulting services

Claims against IT professionals may include:

  • Financial injury arising from software/system defects, failure to perform and deficiencies
  • Loss of data
  • Breach of Intellectual Property
  • Breach of privacy / confidentiality
  • Breach of the Competition and Consumer Act
  • Defamation
  • Breach of contract (common law provisions)
  • Bodily injury or property damage to a third party
  • Bodily injury or property damage resulting from a hardware / product defect
  • Incorrect advice leading to financial loss

Please give us a call to help you arrange the most apprpriate and cost effective product for you.

Hi David,
I have to congratulate you on making this such an awesomely easy process.
This is the way cloud technology should be used, a win-win for both parties.
Excellent! Love it!

Ed Henry
Director - Sage Australia Pty Ltd