Our Values

Focus Insurance Brokers Pty Ltd obtained its Australian Financial Services licence in 2012. Our major objective is to establish long term, beneficial professional relationships with our clients. We foster relationships based on mutual understanding, trust, transparency, best practice and partnering.
 

OUR MISSION

Focus is committed to providing insurance and risk management solutions to protect our clients' personal and business assets.

OUR VISION

To be a highly respected professional firm renowned for always acting in our clients' best interest.

OUR VALUES

Professionalism

For us, this means consistently exceeding our profession’s standards, continually updating our knowledge, identifying professional business partners and embracing new ideas and technologies to deliver innovative business solutions to our clients.
For our clients, this means that you can expect to receive a dedicated, courteous, complete and high-quality professional service designed to add value to your risk management and insurance program.

Personal and Professional Ethics

For us, this means that we will conduct ourselves with honesty, integrity and transparency and we will be accountable for our prompt and professional performance. For our clients, this means you will have confidence in our advice and service provision. You will have peace of mind in the knowledge that we keep confidential your business affairs and at all times act in your best interests and within our legal and statutory requirements.

Personal Values

For us, this means that we will treat both our clients and each other with fairness, courtesy, dignity and respect.
For our clients, this means that you can expect us to be personable, accommodating, attentive, responsive and diligent in all our personal and professional dealings with you.

Office environment and Culture

For us, this means a culture of professional development and personal support fostered by a stimulating, progressive and enjoyable work environment.

For our clients, this means an open and relaxed professional environment with ready access to contemporary and practical advice, service, facilities and technology.